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Known bugs in Hauptwerk
The following is a list of all bugs in Hauptwerk of which we are aware, so that you can work around them when possible. If you find any bugs in Hauptwerk that are not listed on these pages, please contact us and we will add them here.
Known bugs in the current version of Hauptwerk
HW-000001: Switch input toggling capture mode switch causes infinite loop and crash.
Using a switch MIDI input to trigger a virtual capture mode switch directly with a MIDI program change and toggling the state with both engaging and disengaging events, causes an infinite loop and crash. Minor bug, since configuration would not be appropriate anyway.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Low
HW-000005: Need to click on title to bring VSTi window to the front.
In the VSTi port, clicking in the main Hauptwerk console window does not bring the window to the front. The title bar must instead be clicked explicitly.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Low
HW-000008: Hauptwerk installer 'overwrite file' dialogue is too small.
Installer's 'overwite file?' dialogue box isn't big enough, and text can be truncated.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000063: St. Anne's sample set: Swell tremulant is not affected by the registration sequencer.
In the St. Anne's, Moseley organ sample set the Swell Tremulant stop is not stored or recalled by the registration sequencer, whilst it should be. Other stops behave correctly, and the tremulant is affected correctly by the divisional and general combinations and crescendo. The error is in the sample set, rather than Hauptwerk itself.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Medium
HW-000248: St. Anne's sample set: crescendo stops do not all turn off if crescendo stage 01 has registers selected.
As a workaround, always ensure that no switches are on for crescendo stage 01 (the first column on the crescendo programmer console page). This is the default anyway.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000359: Sample set option to prevent user disabling interpolation can be circumvented.
A sample set developer can specifying an option in an organ definition file to prevent the user from disabling interpolation (pitch-shifting). That ability is useful for organs that can only sound at the correct pitch if interpolation is enabled (such as organs that assign a single sample across a range of keys). However it is possible for the user to disable interpolation despite that setting by loading the organ with interpolation enabled and then disabling interpolation.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000456: Installer: non-English or non alpha-numeric characters in Windows temporary folder can cause 'Insert new media' prompt during installation (Windows only).
Prior to installation, the installer's files are unpacked to the Windows temporary folder. If the name of that temporary folder contains certain non-English or special characters, during the installation phase the installer may incorrectly give an 'Insert new media' prompt with the message 'Please insert Hauptwerk or select Browse to locate it manually'. Selecting the folder causes the prompt to appear again ad infinitum, preventing further progress. If you encounter this problem, as a work-around, please set the user and system-level Windows 'TEMP' and 'TMP' environment variables to an existing folder with a name containing only English characters, such as 'C:\temp' (create the folder first) using 'Start | Settings | Control Panel | System | Advanced | Environment Variables', then reboot the computer. IMPORTANT: if a mistake is made in the process the computer might not be able to boot, so please contact us for advice if you think you may have difficulty or are fairly inexperienced with Windows; an alternative work-around is possible by extracting the files manually using WinRAR. Since this problem appears to be exist in the Java tool used to create the installer, it seems unlikely that we will be able to address this problem. However, it is extremely unlikely to occur for most default Windows installations. In particular, you do not need to change the Windows TEMP and TMP environment variables unless you encounter this problem.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Low
HW-000493: 'Organ loading' MIDI output status indicator (lamp) not working.
The Hauptwerk Advanced Edition has functionality to drive indicator lamps via MIDI to show Hauptwerk's system statuses, such as whether an organ is loaded or whether an error has occurred. The 'organ loading' status indicator output is currently not working.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Low
HW-000548: Specific invalid combination of switch input settings can cause crash on activation.
Selecting both 'Defaults to engaged' and 'Override organ default' on the 'General settings | Switch (MIDI) inputs' screen for a switch entry that is configured to trigger a menu function can cause Hauptwerk to crash when activating an organ. Please simply avoid selecting that combination of settings, which would not be appropriate anyway when triggering a menu function since menu functions cannot be selected by default.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000601: VSTi: Hauptwerk main menu functions sometimes appear inactive with some VST hosts even though plug-in window has focus.
In some VST hosts the Hauptwerk VSTi plug-in's menu functions sometimes appear greyed, even when the Hauptwerk plug-in window has the input focus. However, clicking on or moving the mouse across any of the menu functions causes the menu bar to be redrawn properly.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000630: Deleting general setting objects whilst an organ is loaded can cause a crash.
It is possible to cause a crash when an organ is loaded by using one of the general settings screens to delete a control that is currently connected to one of the virtual organ controls, for example by using 'General settings | Switch (MIDI) inputs' to delete a switch entry that is currently connected using 'Organ settings | Connect switch (MIDI) inputs to organ switches' to a virtual organ switch for the organ. When no organ is not loaded deletions are handled correctly. As a work-around, please simply ensure that no organ is loaded when deleting entries on the general settings screens.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Medium
HW-000636: VSTi: VST host can crash if host application exits whilst Hauptwerk plug-in loading organ or installing sample set.
Some VST host applications can crash (notably Sonar) if you exit from them whilst the Hauptwerk VST plug-in is in the process of loading an organ or installing a sample set. Please simply ensure that you wait until such operations have finished, cancel them, close the host's project or close the Hauptwerk plug-in before closing the host application when an organ is loading or a sample set is being installed. Closing the host is safe at other times, i.e. in normal use.
Product version introduced: 02.00
Product version fixed in: No fix yet available
Priority: Very low
HW-000679: Installer: non-English or non alpha-numeric characters in installation folder names can prevent Hauptwerk launching (Mac OS X only).
As a work-around, when installing Hauptwerk, please use only the following characters in the names of the folders you select for installation: a-z, A-Z, 0-9, space, underscore, hyphen. Other characters (such as an umlaut) may be incorrectly encoded into Hauptwerk's XML files by the installer, preventing Hauptwerk from reading the folder names correctly. In such cases you may see error 1108 (XML parsing error) in a file named FileLocations.Hauptwerk.xml when you attempt to launch Hauptwerk. The problem has been fixed in Hauptwerk version 3.00 for Windows PCs (see bug HW-000400), but additional work is needed to address it fully on Mac OS X.
Product version introduced: 02.20
Product version fixed in: No fix yet available
Priority: Low
HW-000682: Computer keyboard layout can change to Dvorak on PowerPC G4/G5 Macs running OS X 10.4 (Mac OS X only).
A few users reported that their Mac OS X keyboard layout had very occasionally changed to the 'Dvorak' layout after running Hauptwerk on PowerPC G4/G5 Macs (only) on OS X 10.4 'Tiger' (only), with Roman-based layouts (e.g. Western European variants) having disappeared from the list of available layouts. Hauptwerk itself never reads or writes any of OS X's settings or files, and, despite a great deal of investigation from both parties, neither Apple nor Crumhorn Labs have been able to reproduce this problem reliably. Both Apple and Crumhorn Labs believe that the problem was actually a bug in OS X 10.4 that was getting triggered as an indirect result of using Hauptwerk and not a bug in Hauptwerk itself. This problem has never been reported on OS X 10.5 'Leopard' or with Intel Macs. For this reason, we advise using OS X Leopard with Hauptwerk if you have a PowerPC G4/G5 Mac. If you don't wish to upgrade to OS X Leopard, as a precautionary measure for OS X 10.4 (only) on PowerPC G4/G5 Macs (only) we recommended installing and running Hauptwerk using a different OS X user account to your main account, so that the keyboard layout settings for your main user account cannot be affected if the issue arises. If the problem has arisen, the correct list of keyboard layouts can be restored by using Finder to navigate to /Library/Caches then deleting each file in that folder with a name starting with 'com.apple.IntlDataCache'. Doing so will cause OS X to regenerate its settings caches correctly.
Product version introduced: 02.20
Product version fixed in: No fix yet available
Priority: Medium
HW-000683: VSTi: in V-STack and Cubase only, clicking on voicing window in Windows task bar causes it to flash but not activate (Windows only).
This problem occurs when running Hauptwerk as a VST plug-in instrument within V-STack or Cubase and does not affect other VST hosts. If the voicing screen is open and you switch back to the main virtual console window without closing the voicing window and then try to re-activate the voicing window by clicking on it, or by clicking on its entry in the Windows task bar, the task bar entry flashes but the voicing window is not brought back to the foreground. As a work-around, please instead just use Alt+Tab to switch back to the voicing window when needed. Doing so correctly brings it back to the foreground.
Product version introduced: 03.00
Product version fixed in: No fix yet available
Priority: Very low
Known bugs in earlier Hauptwerk 3 or Hauptwerk 2 versions, which are fixed in the current version
Bugs in previous Hauptwerk versions are listed here for reference if you are not using the current version of Hauptwerk.
Hauptwerk version 1 known bugs
Hauptwerk version 1 is no longer supported. Please first upgrade to the latest version if you are still using version 1 and find any problems with it that you need help with.
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